Rarely is a breach so disruptive to hotels’ daily business for a prolonged period.Those interviewed by the FBI described Paddock as a “strange” introvert who never made eye contact and only wanted to talk about gambling, while the gunman’s fellow gambler told the FBI that Paddock was “very upset” that the red-carpet treatment for high rollers seemed to be fading.Īccording to the gambler, casinos had previously treated high rollers like Paddock to free cruises, flights, penthouse suites, rides in “nice cars” and wine country tours.

Several organizations have been compromised and the attack remains active.”īut the attack on MGM is atypical to most attacks, which tend to target personal data and are often discovered after the fact. Just last week, we discovered an instance of cybercriminals using zero-day vulnerabilities in a hotel booking engine to steal financial information. Recently, Zugec says, Bitdefender has seen “a marked increase in supply-chain attacks targeting hotels that use vulnerabilities in popular platforms to gain initial access. The past decade has seen high-volume data breaches at a slew of other major hotel brands, including Hyatt, Hilton, InterContinental, Sheraton, Westin, Starwood, Wyndham, Omni Hotels and Mandarin Oriental. In 2018, Marriott revealed a massive breach that stole the data of a half billion customers. “This sector holds a treasure trove of personal data including names, passports, addresses and credit card numbers that are sold for profit.” “Hospitality has always been a prime target for cybercriminals,” says Martin Zugec, technical solutions director at Bitdefender, a multinational cybersecurity firm. Based on those figures, MGM’s Vegas Strip properties bring in roughly $8 million per day in hotel room revenue. Those hotel rooms generated revenue of $707 million compared to casino revenue of $492 million over the same three-month period. In its earning release for the quarter that ended on June 30, MGM reported a 96% occupancy rate for its Las Vegas Strip hotels. MGM Resorts has not immediately responded to Forbes’ request for comment. In Las Vegas alone, “MGM Resorts fills roughly 12 million room nights a year,” Jonathan Halkyard, the company’s CFO and treasurer said on a quarterly earnings call last month.īy late Monday evening, MGM’s casino floors were operational but the crucial reservation systems for hotel rooms and restaurant reservations remained down, clocking in more than 24 hours offline. One of the world’s largest casino-hotel companies, MGM Resorts hauled in $14.1 billion in revenue last year.

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